Privacy Policy

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Privacy Policy

Polar Bear Spray Foam Inc
Effective Date: March 13, 2026

Polar Bear Spray Foam Inc (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website:
https://sprayfoamcertified.ca


1. Information We Collect

We may collect the following types of personal information:

Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Property address

  • Details about your insulation project

  • Any information submitted through contact forms or quote requests

Information Collected Automatically

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of visits

  • Referring website

This data is collected through cookies and analytics tools.


2. How We Use Your Information

We use your information to:

  • Respond to inquiries and quote requests

  • Schedule insulation assessments

  • Provide spray foam, cellulose, and fibreglass insulation services

  • Conduct thermal camera imaging assessments

  • Improve our website and services

  • Send marketing emails (if you opt in)

  • Maintain internal records and customer history

We only collect information necessary to operate our business and provide services effectively.


3. Email Communications

If you provide your email address, we may send:

  • Project-related communications

  • Quotes and follow-ups

  • Service updates

  • Promotional or marketing emails (only if you have consented)

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.


4. Cookies & Analytics

Our website uses cookies and third-party analytics tools to:

  • Understand website traffic

  • Improve user experience

  • Monitor marketing effectiveness

You can disable cookies in your browser settings; however, some features of the website may not function properly.


5. Payment Processing

We do not process payments directly through our website.

Payments are processed securely through QuickBooks Online and associated payment processors. These third-party platforms manage financial information according to their own privacy and security policies.

We do not store credit card or banking information on our website.


6. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect personal information from:

  • Unauthorized access

  • Disclosure

  • Loss

  • Misuse

While we take appropriate precautions, no method of online transmission is 100% secure.


7. Disclosure of Information

We do not sell or rent your personal information.

We may share information with:

  • Service providers (e.g., accounting software, email providers)

  • Contractors or employees involved in your project

  • Legal authorities if required by law

All third parties are expected to protect your information appropriately.


8. Your Rights

Under Canadian privacy laws, you have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Withdraw consent for certain uses

  • Ask questions about how your data is handled

To exercise these rights, please contact us using the information below.


9. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Meet legal, accounting, or regulatory requirements


10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.


11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.


12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Polar Bear Spray Foam Inc
Ontario, Canada
Website: https://sprayfoamcertified.ca
Email: info@sprayfoamcertified.ca
Phone: 1-705-207-5256